At Ajzevar, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a fair and transparent Return, Refund, and Exchange Policy as outlined below.
Requests must be made within 7 days of receiving the product
The item must be unused, unworn, and in original condition
Original packaging, tags, and invoice must be included
Due to hygiene and quality reasons, used or damaged items are not eligible
Exchanges are allowed for size, design, or defective items
Exchange requests are subject to product availability
If the requested item is out of stock, store credit or an alternative product will be offered
Shipping charges for exchanges may apply
Refunds are only applicable in case of manufacturing defects or incorrect items
Refund processing time: 7–10 business days after product inspection
Customized or personalized jewellery
Items damaged due to misuse, water exposure, or improper handling
Sale or discounted items (unless defective)
Email us at ajzevarstore@gmail.com within 7 days of delivery
Share your order number and clear photos of the product
Our support team will guide you through the next steps
Ajzevar reserves the right to approve or reject any return or exchange request
Products sent without prior approval will not be accepted
If you have any questions, feel free to contact us:
📧 Email: ajzevarstore@gmail.com
🌐 Website: www.ajzevar.store