Return and Refund Policy

At Ajzevar, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a fair and transparent Return, Refund, and Exchange Policy as outlined below.

Eligibility for Return & Exchange

• Requests must be made within 7 days of receiving the product

• The item must be unused, unworn, and in original condition

• Original packaging, tags, and invoice must be included

• Due to hygiene and quality reasons, used or damaged items are not eligible

Exchange Policy

• Exchanges are allowed for size, design, or defective items

• Exchange requests are subject to product availability

• If the requested item is out of stock, store credit or an alternative product will be offered

• Shipping charges for exchanges may apply

Return & Refund Policy

• Refunds are only applicable in case of manufacturing defects or incorrect items
  

• Refund processing time: 7–10 business days after product inspection

Non-Returnable Items

• Customized or personalized jewellery

• Items damaged due to misuse, water exposure, or improper handling

• Sale or discounted items (unless defective)

How to Request a Return or Exchange

1. Email us at ajzevarstore@gmail.com within 7 days of delivery

2. Share your order number and clear photos of the product

3. Our support team will guide you through the next steps

Important Notes

• Ajzevar reserves the right to approve or reject any return or exchange request

• Products sent without prior approval will not be accepted

Contact Us

If you have any questions, feel free to contact us:

📧 Email: ajzevarstore@gmail.com
🌐 Website: www.ajzevar.store